Your monitoring experts can aid in streamlining an emergency
An alarm can be confusing when they trigger -- especially if they sound off when you’re asleep. But if you placed a monitored alarm system, you’re free to think about one action: getting your loved ones to a safe place.
This is because your monitoring professional also responds to your activated detectors. Within a minute, they will reach out to you to ensure you are secure and help evaluate the scene. Then, they will contact emergency services and direct them to you. Vivint’s monitoring agents can even help walk you through your crisis and where to go.
Monitoring protects more than your home security system
Your Columbia monitored alarm system guards more than an breach. Your security system may also act to fire, carbon monoxide, or water damage with the proper tech. By placing a monitored fire alarm or smoke detector, you can receive emergency teams to react no matter if you're home or traveling. Your monitoring professionals can even answer to health-related concerns -- like chest pains or a collapse -- with a monitored medical pendant.
Emergency services arrive quicker with a monitored alarm system
Your monitoring team will respond any activated alarm within moments. They'll first call you to ensure that you're out of harm’s way and then may organize emergency teams on your behalf. This streamlined process is far quicker than calling the authorities yourself after you reached your loved ones and reached safety. Seconds make a difference in any emergency, and Vivint makes sure you get assistance as soon as possible!
Monitoring watches your home round-the-clock
Unfortunately, a high-decibel alarm bell doesn’t achieve much when you’re away from home. However, your Vivint monitoring team remains on alert without rest. They'll answer to any alert that you cannot and will also keep you up-to-date every step of the way. It’s easier when you're at work and can rush home after getting an alert, but it's vital when you're unavailable and are unable make it back to take care of the situation.